Terms of Service — AstroPro Marketing

1. Introduction

Welcome to AstroPro Marketing! By accessing or using our services, you agree to comply with these Terms of Service (“Terms”), which govern your use of all AstroPro products and offerings. Our services include (but are not limited to) ATOM CRM, marketing automation tools, custom website design, email campaigns, social media management, lead generation systems, and related marketing services. These Terms outline your rights and responsibilities when partnering with AstroPro to grow your business.

Please note: Our Services are intended for customers located in the United States. We make no representations that the Services are appropriate or available for use in other jurisdictions, and accessing the Services from territories where it is illegal is prohibited. If you choose to use the Services from outside the U.S., you do so at your own risk and are responsible for compliance with all local laws.

1.1 Products and Services

AstroPro offers a wide range of products designed to help businesses scale efficiently and sustainably, including:

• ATOM CRM: Our flagship all-in-one CRM platform for lead management, appointment scheduling, sales automation, and client communication.
• Website Design & Hosting: Fully optimized websites tailored to your brand and integrated with marketing tools for seamless lead capture.
• Marketing Automation: Email and SMS campaign tools, custom funnels, and workflows to nurture and convert leads effortlessly.
• Social Media Management: Comprehensive strategy, content creation, and posting services to boost your online presence.
• Paid Ads & Lead Generation: Targeted advertising strategies to drive qualified traffic and maximize ROI for your business.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our Services. By using AstroPro’s Services on behalf of a company or other entity, you represent that you are authorized to accept these Terms on its behalf and that the entity agrees to be responsible to AstroPro if you violate the Terms.

2.2 Account Creation and Security

You may need to create an account to access certain features of our Services. You agree to provide accurate, current information when creating an account and to update your information as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you discover or suspect any unauthorized use of your account, you must promptly notify AstroPro.

2.3 Prohibited Activities

When using our Services, you agree not to:

• Unlawful Use: Use our Services for any unlawful, illegal, or fraudulent purpose, or in violation of any applicable federal, state, or local law or regulation.
• Interference: Interfere with or disrupt the integrity or performance of our Services. This includes actions like overloading, launching denial-of-service attacks, or introducing malicious code.
• Unauthorized Access: Attempt to gain unauthorized access to our Services or related systems or networks, or circumvent any access or use restrictions put in place to prevent certain uses of the Services.
• Violation of Communication Rules: Use the Services to send unsolicited mass communications (“spam”) or otherwise violate platform guidelines for email or SMS campaigns. You must comply with all applicable marketing communication laws such as the CAN-SPAM Act for emails and the Telephone Consumer Protection Act (TCPA) for SMS/text messages. This means, for example, you should only send marketing emails or texts to contacts who have given you proper consent, include required opt-out mechanisms, and honor all opt-out or unsubscribe requests promptly.
• Improper Use of Features: Misuse any feature of the Services (for instance, misusing ATOM CRM’s automation tools in a way that violates third-party rights or laws, or engaging in fraudulent activities via the lead management system).

In addition, you represent and warrant that you will only upload or provide content (including contact lists or personal data) that you have the lawful right to use and share. You will not upload any contact data or personal information for which you lack proper consent or legal basis. You are responsible for ensuring that your marketing communications and content comply with all applicable laws and do not infringe upon anyone’s rights (e.g. privacy, intellectual property, etc.). AstroPro may suspend or terminate your access to the Services if we determine, in our sole discretion, that you have engaged in any of the prohibited activities or violated any law or these Terms (for example, by sending spam or unlawful content).

3. Payment and Fees

3.1 Billing and Payment

Some of our Services are provided on a paid basis. By signing up for a paid service or subscription, you agree to pay all applicable fees and charges in accordance with the payment terms presented to you at the time of purchase. Fees are due and payable at the rates and on the schedule stated in your order or plan details (e.g. monthly or annually in advance). All fees are in U.S. Dollars unless otherwise specified. You are responsible for providing valid payment information and updating it as necessary. If any payment is not received by the due date, AstroPro reserves the right to suspend or terminate your access to the paid Services until overdue amounts are paid in full. Past-due amounts may accrue interest at the rate of 1.5% per month (or the highest rate allowed by law, if lower), from the due date until paid. You will also be responsible for AstroPro’s reasonable costs of collection in the event of late payment, except where prohibited by law.

Taxes: All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase of our Services (other than taxes based on AstroPro’s income). If AstroPro is required to collect taxes, we will charge you those taxes in addition to the fees, unless you provide a valid tax exemption certificate.

3.2 Refunds

Payments are non-refundable except at the sole discretion of AstroPro. AstroPro may consider refund requests on a case-by-case basis, but nothing in these Terms obligates AstroPro to provide a refund (for example, if you decide to stop using the service mid-term). Any authorized refunds will be issued in the original form of payment or as a service credit, at AstroPro’s discretion.

3.3 Subscriptions and Auto-Renewal

For subscription-based Services (such as ATOM CRM access, Ads Management, Social Media Growth plans, or other recurring services), fees will be billed in advance on a recurring basis (e.g. monthly or annually, depending on the plan you select). Subscription plans will automatically renew at the end of each billing cycle for another term of the same length, unless you cancel your subscription before the renewal date. AstroPro will charge your designated payment method upon each renewal period unless you have cancelled the Service in accordance with our cancellation procedures. We will notify you of any changes in subscription fees or material changes to terms prior to renewal when required by law. You may cancel a subscription by contacting AstroPro support or using any self-service cancellation feature provided. If you cancel, you will continue to have access to the Service until the end of the then-current paid period, and no proration or refunds will be provided for the remaining days in that period (unless required by law or expressly stated by AstroPro).

3.4 Late or Non-Payment

If you fail to pay fees on time or your account is past due, AstroPro may, in addition to other remedies, suspend or terminate your Services (including disabling your access to ATOM CRM or other tools) for non-payment. AstroPro will endeavor to provide notice (e.g. via email) prior to suspension or termination for non-payment, but we are not required to do so. Reactivation of Services after suspension may be subject to reactivation fees. Non-payment of fees is considered a material breach of these Terms. In the event of any fee dispute, you must notify AstroPro in writing within 30 days of the charge in question; otherwise, you waive the dispute (to the fullest extent permitted by law). Except as expressly provided in these Terms, all fees are non-cancellable and non-refundable once paid.

4. Intellectual Property

4.1 Ownership

All content, software, technology, and materials provided through our website or Services – including but not limited to the ATOM CRM software, databases, site design, text, graphics, logos, icons, images, audio clips, video, and all other data or documentation – are the property of AstroPro Marketing or its licensors and are protected by intellectual property laws. AstroPro retains all rights, title, and interest in and to the Services and all related intellectual property, except for the limited rights expressly granted to you under these Terms. You are not acquiring any ownership interest in our intellectual property or Services by using them.

4.2 Your License to Use the Services

Subject to your compliance with these Terms and your payment of any applicable fees, AstroPro grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes. This license allows you to use AstroPro’s offerings (like ATOM CRM and marketing tools) as intended – for example, managing your leads and marketing campaigns. You may not: copy, modify, distribute, sell, or lease any part of our software or Services; reverse engineer or attempt to extract the source code of any software (except to the extent such restriction is prohibited by law); or use the Services in a manner that violates our intellectual property rights or those of any third party. All rights not expressly granted to you are reserved by AstroPro and its licensors.

You may from time to time provide feedback, suggestions, or ideas about our Services (“Feedback”). If you choose to do so, you agree that AstroPro may use the Feedback freely and for any purpose, without any restriction or compensation to you, and that you will not assert any ownership or intellectual property rights in the Feedback.

5. Confidentiality

In the course of your relationship with AstroPro, you might receive access to non-public information, know-how, or data that AstroPro designates as confidential or that would reasonably be understood to be confidential given the nature of the information (“Confidential Information”). You agree to keep confidential and not disclose to any third party any Confidential Information of AstroPro without our prior written consent. Confidential Information includes (for example) proprietary software code, algorithms, security protocols, product roadmaps, pricing plans (if not public), client lists, and any other sensitive business information. You may use AstroPro’s Confidential Information only for the purpose of using the Services in accordance with these Terms. This confidentiality obligation remains in effect during your use of the Services and survives any termination of these Terms. These obligations do not apply to information that becomes public through no fault of your own, that you rightfully obtain from a third party without duty of confidentiality, or that is independently developed by you without reference to AstroPro’s confidential information. If you are required by law or court order to disclose Confidential Information, you must notify AstroPro (if legally permissible) in advance and cooperate with any efforts to limit the disclosure or obtain confidential treatment.

Note: Your obligations regarding protection of any personal data you access or handle via the Services are addressed in Section 6, Data Protection & Privacy.

6. Data Protection & Privacy

Both you and AstroPro agree to comply with all applicable data protection and privacy laws in connection with the Services. AstroPro is committed to protecting your data and the data of your customers. Please review our Privacy Policy (available on our website) to understand how we collect, use, and safeguard personal information. By using the Services, you also agree to the practices described in our Privacy Policy.

6.1 AstroPro’s Obligations

AstroPro will implement and maintain reasonable administrative, physical, and technical safeguards designed to protect your data against unauthorized access, loss, or disclosure. We employ industry-standard security measures to secure your data within our systems. In the event we become aware of any security breach that compromises the confidentiality or integrity of your data, AstroPro will notify you without undue delay (and no later than is required by applicable law). AstroPro will take prompt action to mitigate the breach and cooperate with you as needed to meet any regulatory requirements. AstroPro will not access or use the content of your CRM database or other private data except as necessary to provide the Services, assist you with support, or as otherwise required by law. We will not disclose your confidential business data or personal data of your customers to third parties except as permitted by our Privacy Policy, these Terms, or with your instruction or consent.

If AstroPro processes any personal information or personal data on your behalf as part of the Services (for example, contact information of your leads or customers that you store in ATOM CRM), AstroPro will act as your “service provider” or “processor” (as those terms are defined under applicable law) for such data. This means AstroPro will process that personal data only for the purpose of providing the Services and following your instructions, and will not “sell” or use that data for any other purpose beyond the Services. AstroPro will assist you, where reasonably possible, in fulfilling your obligations toward individuals whose personal data you collect (for example, by providing tools to manage opt-outs or delete contacts).

6.2 Your Obligations

You are responsible for using the Services in compliance with privacy and data protection laws. You agree that you will obtain and maintain all necessary rights, consents, and permissions to lawfully upload, store, and process personal data through the Services. For example, before you add an individual’s contact information to ATOM CRM or send them a marketing email/text via our platform, you should have that person’s consent or another lawful basis to do so. You are solely responsible for ensuring that your marketing practices (emails, texts, calls, etc.) comply with laws such as the CAN-SPAM Act, the TCPA, and any other applicable federal or state privacy laws (e.g. California’s Consumer Privacy Act/Privacy Rights Act, if applicable to you). This includes providing appropriate notices to individuals, honoring opt-out/unsubscribe requests, and not using the Services to collect or disseminate personal data in a way that violates any law or privacy right.

You acknowledge that as between you and AstroPro, you are responsible for handling any requests or complaints from individuals (your customers or leads) regarding their personal data. For instance, if one of your contacts asks to access, correct, or delete their information, or opts out of marketing, it is your responsibility to respond and honor those requests in accordance with applicable law. AstroPro will provide tools (such as unsubscribe links and contact management settings) to assist with compliance, but we do not directly manage your relationships or communications with your contacts.

6.3 Compliance and Cooperation

To the extent a specific data protection law applies to the data processed in our Services, the parties agree to cooperate in good faith to comply with those laws. For example, if European Union data protection law (GDPR) applies to some of the personal data you input to the Services, we may provide a GDPR-compliant data processing addendum (DPA) and both parties will comply with its terms. Similarly, if personal data subject to the California Privacy Rights Act (CPRA) is processed, we will comply with applicable requirements (e.g. we will act as a service provider and not “sell” that data) and can agree to a CPRA-specific addendum if needed. AstroPro will not materially diminish your privacy rights under these Terms without notice. The parties also agree to negotiate in good faith any changes or additions to this Section 6 that are necessary to stay in compliance with evolving data protection laws.

7. Termination

7.1 Termination by AstroPro

AstroPro may suspend or terminate your access to our Services at any time, with or without prior notice, if we have reason to believe that: (a) you have violated these Terms (or any policy or guideline incorporated herein), including failure to pay fees when due; (b) you are in breach of any material obligation (such as misuse of the Services or infringement of intellectual property rights); or (c) it is necessary to terminate to protect AstroPro’s business, the integrity of the platform, or other users. Termination or suspension can be done immediately and without liability. If your Services are terminated for cause (for example, due to non-payment or other breach), you remain responsible for any unpaid fees and we may delete or disable access to your account data.

If your account is suspended for non-payment, AstroPro may, at its discretion, restore access to your account upon payment in full of all outstanding amounts and any reactivation fees. Repeated payment issues may result in permanent termination.

7.2 Termination by You

You are free to stop using our Services at any time. You may terminate any paid subscription by following the cancellation procedure in Section 3.3 or contacting us. If you wish to permanently close your account, you should notify AstroPro in writing. Upon our processing of your termination request, we will deactivate your account. Note that terminating your account will result in loss of access to your data stored in the Services (unless you have exported it). It is your responsibility to export any important data before terminating the Services. Unless otherwise agreed, you will not receive any refund for any remaining period of a subscription you terminate (see Section 3.3).

7.3 Effect of Termination

Upon any termination of these Terms or your account, the rights and licenses granted to you will end immediately. You must cease all use of the Services and refrain from accessing any AstroPro systems. Any provisions of these Terms which by their nature should survive termination (such as accrued payment obligations, confidentiality, indemnification, disclaimers, limitations of liability, dispute resolution, and others) will survive the termination.

8. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless AstroPro Marketing, its parent company, subsidiaries, affiliates, and their respective officers, directors, employees, and agents (the “AstroPro Parties”) from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to any third-party claim or demand due to: (a) your use of the Services; (b) any content or data you (or your end-users) submit, post, or transmit through the Services (including your marketing emails, messages, or website content); (c) your violation of these Terms; or (d) your infringement or violation of any third party’s rights, or any applicable law, in connection with your use of the Services.

AstroPro reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations). In that case, you agree to cooperate with AstroPro’s defense of the claim. You agree not to settle any such matter without the prior written consent of AstroPro. Your indemnification obligations will survive any termination of your relationship with AstroPro or use of the Services.

Example: If you use the Services to send an email campaign that violates someone’s copyright or privacy rights, and that person sues AstroPro, you would be responsible for the costs and damages resulting from that lawsuit, because you are obligated to use the Services lawfully and to indemnify AstroPro for your misuse.

9. Disclaimer of Warranties

AstroPro provides the Services “AS IS” and “AS AVAILABLE,” without any warranties of any kind, either express or implied. To the maximum extent permitted by law, AstroPro specifically disclaims all warranties and conditions of any kind, whether express, implied, or statutory, including without limitation any warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise from course of dealing or usage of trade. AstroPro does not guarantee that the Services will meet all of your requirements or that the operation of the Services will be uninterrupted, timely, secure, or error-free.

You understand that marketing and business outcomes derived from using the Services (such as lead conversion rates, email open rates, advertising ROI, etc.) are dependent on many factors outside AstroPro’s control, and AstroPro makes no guarantees regarding any results or success that may be achieved through the Services. All campaigns and automations are used at your own risk and discretion. AstroPro does not warrant the accuracy or reliability of any information obtained through the Services or that any defects in the Services will be corrected.

AstroPro also does not warrant that the Services will be free of viruses or other harmful components, and you are advised to use industry-recognized security software to detect and disinfect viruses from any download. You assume all risk for any damage to your computer system or loss of data that results from using the Services.

Some jurisdictions do not allow the exclusion of certain warranties, so to that extent, some of the above disclaimers may not apply to you. In such case, AstroPro’s warranties will be limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

To the maximum extent permitted by law, AstroPro Marketing and its affiliates and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages whatsoever, or for any loss of profits, revenue, business, goodwill, or data, arising out of or related to your use of (or inability to use) the Services. This limitation of liability applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if AstroPro has been advised of the possibility of such damages. For example, AstroPro will not be liable for losses like: missed sales opportunities due to CRM downtime, reduced email deliverability, variability in advertising performance, loss of data, or the cost of procuring substitute services.

Cap on Liability: To the extent that the foregoing limitation of liability is held to be unenforceable or does not fully shield AstroPro from liability, you agree that the total aggregate liability of the AstroPro Parties for any claim or series of related claims arising out of or relating to these Terms or the Services shall not exceed the amount you have paid AstroPro for the Services in the six (6) months immediately preceding the event giving rise to the claim (or, if greater, fifty U.S. dollars ($50)). This limitation of liability is cumulative and not per-incident.

Exceptions: The limitations and exclusions in this Section 10 do not apply to liability for AstroPro’s gross negligence, willful misconduct, or fraud, or for personal injury or tangible property damage caused by AstroPro, or for any other liability that cannot be excluded or limited by law. Additionally, certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of these limitations may not apply to you to the extent prohibited by law.

You acknowledge and agree that AstroPro has offered the Services and set its prices in reliance on the disclaimers of warranty and the limitations of liability set forth in these Terms, and that these terms fairly allocate risk between us and form an essential basis of our bargain.

11. Dispute Resolution & Arbitration

11.1 Informal Resolution (30 Days)

Before filing any arbitration or court action, the complaining party must first send a written Notice of Dispute describing the claim to the other party and allow a 30-day good-faith resolution period.

• Notice to AstroPro: email [email protected] and postal mail to: AstroPro Marketing, 23010 Gabriel Ste 207B, New Caney, TX 77357.
• Notice to Client: to the primary email and/or billing address on file.

11.2 Binding Arbitration; Seat and Venue

Except for the limited exceptions in Section 11.4, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (including, where applicable, the Expedited Procedures). The seat and venue of arbitration is Harris County, Texas, and the language is English. One arbitrator will be appointed. Judgment on the award may be entered in any court with jurisdiction.

11.3 Governing Law; Fees; Confidentiality

• Law: Texas law applies as set forth in Section 12 (Governing Law).
• Fees: Filing, administrative, and arbitrator fees are allocated by the AAA Rules, except the arbitrator may award fees/costs to the prevailing party where permitted by law.
• Confidentiality: The arbitration and all related filings, evidence, and awards are confidential except as required to enforce an award or by law.

11.4 Exceptions (Small Claims; Injunctive Relief)

• Small Claims: Either party may bring an individual action in small claims court for disputes within that court’s jurisdiction in Harris County or Montgomery County, Texas.
• Injunctive Relief: Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction in Harris County, Texas to protect confidential information, data security, or intellectual property, without waiving arbitration.

11.5 Class Action and Jury Trial Waiver

Both parties agree that any arbitration will be conducted only on an individual basis and not in a class, consolidated, representative, or private attorney general action. Jury trial is waived. If a court determines this class waiver is unenforceable as to a particular claim, then that claim must proceed in court (not arbitration).

11.6 Opt-Out

You may opt out of this arbitration agreement by sending written notice to [email protected] (subject: “Arbitration Opt-Out”) and mailing a copy to our postal address within 30 days of first accepting these Terms. Opting out does not affect other provisions of the Terms.

11.7 Severability and Survival

Except as provided in Section 11.5 regarding the class waiver, if any part of this Section 11 is found unenforceable, the remainder will remain in effect. This Section 11 survives termination of the Agreement.

12. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

For any judicial proceeding permitted under Section 11 (e.g., small claims or injunctive relief), the exclusive venue will be state or federal courts located in Harris County, Texas, and both parties consent to personal jurisdiction there. Either party may seek to enforce an arbitration award or obtain injunctive relief in any court of competent jurisdiction as needed.

The Services are controlled and operated from the United States. Your use from other jurisdictions is at your own initiative and risk, and you are responsible for compliance with local laws.

13. Changes to These Terms

AstroPro may modify or update these Terms from time to time. If we make material changes, we will provide notice to you by posting the revised Terms on our website and updating the “Effective Date” at the top, and/or by sending an email to the address associated with your account or by another reasonable means. It is your responsibility to review these Terms periodically. Changes to the Terms will become effective no sooner than 14 days after they are posted, except if the changes apply to new features or are made for legal reasons, they may become effective immediately. If you do not agree with a change to the Terms, you should discontinue use of the Services before the updated Terms take effect and, if applicable, cancel your subscription. Your continued use of the Services after the effective date of any modifications signifies your agreement to the updated Terms.

For clarity, any order form or custom agreement you sign with AstroPro for specific services may have additional terms that supplement or supersede portions of these general Terms; in the event of a direct conflict, the signed order or agreement will control for that specific service or transaction.

14. Miscellaneous

Entire Agreement: These Terms (together with any applicable Order Form, Statement of Work, or additional service-specific terms that AstroPro provides for particular features) constitute the entire agreement between you and AstroPro regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. Neither party has relied on any representation that is not expressly set forth in these Terms.

No Waiver: No failure or delay by AstroPro in exercising any right, power, or privilege under these Terms will operate as a waiver of that right or provision, nor will any single or partial exercise of any right or power preclude any further exercise of that right or any other right. To waive a right under these Terms, the waiver must be in a writing signed by an authorized representative of AstroPro.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect (the invalid provision will be deemed modified to the limited extent necessary to make it valid and enforceable, if possible).

Assignment: You may not assign or transfer any of your rights or obligations under these Terms to any third party without AstroPro’s prior written consent. Any attempt to assign without consent will be null and void. AstroPro may freely assign or transfer these Terms (for example, in the event of a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law).

Relationship of Parties: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and AstroPro. You and AstroPro are independent contractors. Neither party has authority to bind the other or act on the other’s behalf.

No Third-Party Beneficiaries: These Terms are intended for the sole benefit of you and AstroPro (and our respective successors and permitted assigns). They are not intended to confer any rights or benefits on any third party (except indemnified parties as expressly set forth in Section 8). No third party shall have any right to enforce any term of this agreement.

Force Majeure: AstroPro will not be liable for any failure or delay in performance of its obligations (other than payment obligations) to the extent caused by circumstances beyond its reasonable control, including, for example, acts of God, natural disasters, pandemic, labor disputes, acts of war or terrorism, governmental orders, or Internet/service disruptions.

Notices: Unless otherwise specified in an Order Form, notices to AstroPro must be sent to [email protected] and by mail to 23010 Gabriel Ste 207B, New Caney, TX 77357.

16. Cleaning Digital Growth — Service-Specific Terms

16.1 Scope

Cleaning Digital Growth (“CDG”) may include instant estimators, booking & deposits, CRM integrations, website/landing pages, SEO (including Google Business Profile optimization, citations, and reviews), payments, and optional financing integrations.

16.2 No Guaranteed Outcomes

Marketing and SEO are influenced by many factors outside our control (competition, budgets, algorithms, seasonality). We do not guarantee rankings, lead volume, revenue, or ROI.

16.3 Estimates, Quotes & Bookings

• Instant estimator outputs are for informational/lead-capture purposes only and are not binding quotes. You are solely responsible for final pricing, taxes, and compliance with applicable laws.
• Booking deposits may be collected per your settings via third-party processors. You are responsible for your refund/cancellation policy and for communicating it to your customers.

16.4 Client Responsibilities

• Provide timely access to required accounts (e.g., Google, Meta, domain/DNS, Stripe, banking), brand assets, product/service details, and legal disclaimers unique to your business.
• Provide content approvals within five (5) business days unless otherwise agreed. Delays extend timelines and may trigger change orders.
• Maintain accurate NAP (name, address, phone) and business info used across listings.

16.5 Deliverables & Acceptance

Deliverables are deemed accepted upon the earliest of: (a) written approval; (b) going live/usage; or (c) five (5) business days after delivery if no material issues are reported in writing.

16.6 Subscription Nature

CDG is typically subscription-based with ongoing optimization, content, and maintenance. Cancellation follows Section 3.3.

17. Messaging (A2P 10DLC), Email & TCPA/CAN-SPAM

• You are the “sender”/“advertiser” and must obtain valid consent for email/SMS; maintain opt-in records; include required identity and opt-out disclosures; and promptly honor opt-outs.
• For U.S. SMS, you agree to complete A2P 10DLC brand/campaign registration where applicable and pay pass-through carrier fees. Carriers may filter or suspend traffic for non-compliance.
• You must not upload purchased/scraped lists or send prohibited content. We may suspend messaging features for suspected abuse or regulatory risk.

18. Acceptance Criteria, Revisions & Change Orders

• One (1) round of reasonable revisions is included per deliverable unless otherwise stated. Additional changes, scope additions, or third-party costs are billed at then-current rates.
• Material changes after approval or “go live” require a change order.

19. Payments — Deposits, Chargebacks & Late Fees

• Deposits (where specified) are applied to project work and are generally non-refundable once work begins.
• You authorize recurring charges to the payment method on file for subscriptions and approved change orders.
• Chargebacks: opening a chargeback for validly delivered services is a material breach. You agree to first notify us in writing and allow a reasonable cure period.
• Late fees/interest and suspension rights apply per Section 3.

20. Third-Party Platforms & Dependencies

Our Services integrate with third-party platforms (e.g., Google, Meta, Stripe, hosting/CDN, map providers, telecom carriers, GoHighLevel/CRM vendors). Each has its own terms, policies, and availability. You must comply with applicable platform rules. We are not liable for outages, policy enforcement, feature changes, or data loss caused by third parties.

21. Beta Features & AI-Assisted Content

• From time to time we may offer beta/preview features that are experimental and provided “as is,” may be rate-limited, and can change or end at any time.
• We may use AI-assisted tools to draft copy or creative assets. You are responsible for final review for accuracy and regulatory or industry-specific compliance.

22. Portfolio, Attribution & Publicity

Unless you opt out in writing, you grant us permission to display your public logo, brand name, and non-confidential case study elements in our portfolio and marketing. We will remove upon reasonable written request.

23. Data Export & Deletion

Upon termination, you may request a standard export of your CRM or project data within thirty (30) days. After that, we may delete data per our retention policies, except where legally required to retain.

24. DMCA / Copyright Policy

If you believe content hosted by us infringes your copyright, send a notice including: (a) your contact info; (b) work claimed to be infringed; (c) the exact URL(s) of the material; (d) a good-faith statement; and (e) a statement under penalty of perjury that the information is accurate and you’re authorized to act. Send to: [email protected], or mail the notice to our postal address below. We may remove/disable access and, where appropriate, terminate repeat infringers.

25. Order of Precedence

If these ToS conflict with an executed Order Form, Statement of Work, or service-specific terms, the executed document controls for that scope; otherwise these ToS apply.

26. Survival

Sections relating to fees due, confidentiality, privacy/data, IP, disclaimers, limitations, indemnification, dispute resolution, data export, and any provisions that by their nature should survive will survive termination.

27. Contact Us

If you have any questions, concerns, or comments about these Terms or need to contact us for any reason, please email us at [email protected] or write to us at:

AstroPro Marketing
23010 Gabriel Ste 207B
New Caney, TX 77357

We appreciate your business and partnership. Thank you for reading these Terms of Service carefully. By using AstroPro Marketing’s Services, you acknowledge that you understand and agree to all of the above terms and conditions.