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Frequently Asked Questions

Can I Cancel Anytime?

Yes! You can cancel anytime & we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with our services. Although, we know you're gonna love us!

Are there additional fees?

The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. The only other fee that may be charged is for usage of SMS & Email. However, these charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started. Please note: AstroPro Marketing's specialized services—such as Web Solutions, Ad Management, Social Media Growth Solutions, Photo/Video Production, and AI Music—are offered separately and are not included as part of ATOM.

Do you offer support?

YES! We provide you with help docs, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful!

Do I get training?

We want to make sure you are set up for success, so help you get set up and train you on how to use ATOM on a day to day basis. You'll be greeted with a hour long training session and technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your business.

What is Atom, and how does it benefit my business?

Atom CRM is an all-in-one platform designed to streamline your marketing, sales, and customer engagement. It includes tools for automation, lead tracking, and communication, making it easy to manage and grow your business from a single dashboard. See more

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Can I integrate Atom with other software?

Yes, Atom offers seamless integrations with tools like QuickBooks, Google, Zoom, and thousands of other apps via Zapier, enabling you to create customized workflows that fit your needs.

How does your Ads Management service work?

Our Ads Management service includes Facebook, Instagram, and Google Ads. We handle the entire process—from creation to optimization—using AI-powered tools to help you reach your target audience and maximize your ROI.You have the option to create & run ads yourself through ATOM, or let us handle it it for you as part of our Ads Management Packages! See more

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What’s included in the Web Solutions packages?

Our Web Solutions packages provide scalable website options, from professional templates to fully custom designs, with ongoing SEO and maintenance to help you establish and grow your online presence.You have the option to build your website yourself in ATOM, or let us handle it it for you as part of our Web Solutions Packages! See more

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How does the Social Media Growth Solutions service work?

Our Social Media Growth Solutions service creates and schedules engaging content across your social platforms. We handle strategy, content creation, and posting to increase engagement and grow your following.You have the option to post your own content yourself through ATOM, or let us handle it it for you as part of our Social Media Growth Packages! See more

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What is AI Music Generation, and how can I use it?

Our AI Music Generation service creates custom music tracks tailored to your preferences, perfect for branding, content creation, and ads. Let us know the genre, vibe, and/or any other details, and our AI delivers a unique track for your needs. See more

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Can I manage my business on the go with Atom?

Absolutely! Atom is mobile-friendly and accessible from any device, allowing you to manage appointments, conversations, and tasks no matter where you are.

How does the automated review request feature work?

After a customer interaction, Atom can automatically send a review request, making it easy for your customers to leave feedback and helping you build a positive online reputation.

What kind of customer support do you offer?

We offer 24/7 support through chat, email, and phone to help you get the most out of AstroPro and ensure your business runs smoothly.

Is it possible to create unlimited websites and automations?

Yes! Atom allows you to create unlimited websites, landing pages, and automations, giving you complete flexibility to scale your operations as your business grows.

Can I track and analyze my ad performance within Atom?

Yes, Atom provides real-time analytics and reporting for your ad campaigns, allowing you to monitor performance, make adjustments, and optimize results directly from the platform.

What is the pricing for each of your services?

ATOM is one tier so that every client can get the most out of ATOM.Our other services offer tiered pricing for each service to fit different business needs and budgets. Visit our pricing page or contact us for detailed information about our plans and options. See more

Solutions

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Build Your Brand

Impress Existing Customers

AutomButtonate Tasks

Features

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